Terms of Service & Privacy Terms

Effective Date: 21 July 2026

Company: Postcard Communications Ltd

Company Registration Number: 17056381

Registered Office Address: First Floor Swan Buildings, 20 Swan Street, Manchester, United Kingdom, M4 5JW

Contact Email: hello@postcardcommunications.co.uk

1. Introduction & Overview

1.1. These Terms of Service ("Terms") govern the provision of editorial training, workshops, digital courses, and related materials (collectively, the "Services") provided by Postcard Communications Ltd ("we", "us", or "our") to you ("Client", "User", or "you").

1.2. By accessing our website, purchasing our courses, or opting in to receive our content, you agree to be bound by these Terms and our Privacy Policy (Section 8).

2. Training Services & Bookings

2.1. Services Provided: We deliver editorial training through live workshops, online courses, group sessions, and written guidance.

2.2. Bookings & Payments: Training fees must be paid in full prior to the delivery of the session or access to course materials, unless an invoice schedule has been agreed upon in writing. All fees are quoted in GBP (£) and are exclusive of VAT unless stated otherwise.

2.3. Cancellations & Refunds:

Business Consumers (B2C): If purchasing as an individual consumer, you have the right to cancel your booking within 14 days under the Consumer Contracts Regulations 2013, provided the training session has not taken place or digital content access has not begun with your express consent.
Corporate Clients (B2B): Bookings canceled fewer than 14 days before a scheduled training event are subject to a 50% cancellation fee. Cancellations within 48 hours are non-refundable.

3. Intellectual Property Rights

3.1. All editorial training materials, course content, slide decks, templates, and digital resources provided remain the sole intellectual property of Postcard Communications Ltd.

3.2. Upon payment, you are granted a limited, non-exclusive, non-transferable license to use the training materials for your own personal or internal business training purposes only.

3.3. You must not copy, reproduce, resell, redistribute, or create derivative works from our training materials without prior written consent.

4. Business Accounts & Access

4.1. Access to digital training modules or member portals is strictly personal to the registered user or organization. You are responsible for maintaining the confidentiality of your login credentials.

4.2. We reserve the right to suspend or terminate access to our training materials if we suspect unauthorized distribution or misuse.

5. Limitation of Liability

5.1. While our editorial training is designed to improve professional writing, sub-editing, and publishing standards, Postcard Communications Ltd makes no specific guarantees regarding commercial outcomes, sales, or publication success resulting from the training.

5.2. To the maximum extent permitted by UK law, our total liability for any claim arising out of the provision of Services shall be limited to the total fees paid by you for those specific Services.

5.3. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any statutory rights that cannot be excluded under UK law.

6. Website Terms of Use

6.1. You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of this site by, any third party.

6.2. We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without notice.

7. Direct Marketing & Email Consent

7.1. Lawful Basis for Email Data: In compliance with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we collect and process your email address for direct marketing (such as editorial tips, newsletter updates, and course offers) strictly on the basis of your explicit, affirmative consent.

7.2. How Consent is Collected: We collect your consent through clear, un-ticked opt-in checkboxes on our sign-up forms, checkout pages, or lead magnets.

7.3. Right to Withdraw: You have the absolute right to withdraw consent at any time. Every marketing email sent by Postcard Communications Ltd includes an automated, one-click "Unsubscribe" link at the footer. Alternatively, you can opt out by emailing [Insert Contact Email].

8. Privacy & Data Protection (UK GDPR Compliance)

8.1. Data Controller: Postcard Communications Ltd is the data controller responsible for your personal data.

8.2. Data Collected: We process personal data including your name, email address, job title, company name, and payment details (processed securely via third-party providers such as Stripe/PayPal).

8.3. Data Usage: Your data is used exclusively to:

Deliver bought training services and manage account administration.
Process payments and manage billing.
Send agreed marketing communications (where consent has been provided).

8.4. Third Parties: We will never sell, rent, or trade your personal details to third parties for marketing purposes. We only share data with essential infrastructure providers (e.g., email platforms, website hosts, and payment gateways) who adhere to strict UK GDPR security standards.

8.5. Your Legal Rights: Under UK GDPR, you have the right to request access to, rectification of, or erasure of your personal data held by us. To exercise these rights, please contact our data team at [Insert Contact Email].

9. Governing Law & Jurisdiction

9.1. These Terms are governed by and construed in accordance with the laws of England and Wales.

9.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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